Student and Academic Services

The provision of Student and Academic Services at the University of Jyväskylä is divided into centralised services for all and local services for faculties and units.

As a service unit, Student and Academic Services accounts for services relative to the University’s study administration and support, the coordination of international mobility as well as career services and counselling for migrants. In addition to student guidance and counselling, the unit provides support services in cooperation with IT Services. Student and Academic Services serves applicants, students, staff members as well as various education units and cooperation partners.

The services centralised within the University of Jyväskylä include admission services and other study support services (also student financial aid issues), international services, support for study administration processes, education information systems, and career services.

The local services available to units consist of support activities for study and teaching arrangements and development in the faculties and other teaching units. These local services account for administrative support provided for the respective fields of education. Student and Academic Services lends support to the faculties and other teaching units, for example, with regard to student selection, study and teaching arrangements and related development efforts. In addition, Student and Academic Services provides student guidance for various practical issues related to the completion of study modules and graduation, for instance.

Office hours


Admission and study administration services are open Mon–Fri 9 a.m.–3 p.m. Personal customer service for student financial aid issues is open Mon–Fri 9 a.m.–12 and by phone Mon–Fri 1 p.m.–3 p.m. For other services, there are no specific contact hours but the staff can be contacted freely during regular office hours.

Service numbers and email addresses

Study administration  +358 40 805 3091 and +358 40 805 4340, opiskelijapalvelut@jyu.fi
- Registration for studies at the University, study rights, student certificates, transcripts of records, student register issues
Admission services +358 40 805 4132 and +358 40 805 4686, hakijapalvelut@jyu.fi
- student applications, eligibility, appendices for applications, admission criteria, admission points, the principle of single study place, special arrangements for entrance examinations
Guidance and counselling services for migrants (SIMHE) +358 40 805 4913,
- guidance and counselling for migrants and refugees who reside in Finland and are interested in higher education studies
Student financial aid +358 14 260 1065, opintotuki@jyu.fi
- student financial aid applications, notifications about changed circumstances, income control, matters related to financial aid payments and other student financial aid issues

 

Addresses

Student and Academic Services
Visiting address: Seminaarinkatu 15, Building T, (2nd floor)
Postal address: University of Jyväskylä, P.O. Box 35, 40014 University of Jyväskylä, Finland