The Finnish Student Health Service and other health care services

Finnish Student Health Service (FSHS)

The Finnish Student Health Service (FSHS) provides health and medical care for Bachelor's and Master's level students who have joined the Student Union. Doctoral students are not entitled to the services of FSHS.

When visiting a FSHS health care centre, please show your Finnish student card or the receipt showing that you have paid the Student Union membership fee.

Location

FSHS facilities in Jyväskylä are located in Puistokatu 4. For more information, please visit http://www.yths.fi/

Opening hours

The FSHS health centre is open from Monday to Thursday between 8.00 and 15.00, on Friday between 8.00 and 14.00. Please make an appointment beforehand (see below).

The services provided by FSHS are available during office hours only: there are no services available in the evenings or during weekends.

Fees

You can consult the nurses of FSHS free of charge. The nurses of FSHS can help you with less severe problems or questions concerning your health. They can also perform some laboratory tests and, if required, give you a referral to the laboratory for further testing.

Consultation with a general practitioner is free of charge, whereas the fees of consulting specialists vary according to the treatment. A dental appointment costs between 18 and 32 euros depending on the procedure. You will receive your invoice by post.

Consultation fees at FSHS

Student health care at FSHS consists only of basic health care, so e.g. in the case of emergency during the weekends you should use the services of city hospitals.

Appointments

Cancellations

Cancellations should be made on the previous business day (Mon-Fri) by 12.00 noon. Cancellations can also be made outside the office hours

  • by leaving a message at the answering machine (see numbers above) or
  • online here

Please note that the penalty fee for no-show appointments (€35) will be charged for any appointments, group sessions and examinations that you do not cancel and do not arrive for, even if the appointment would have been free of charge.

Dental care

Degree students are entitled to get their first dental examination free of charge. Acute cases are normally treated immediately.

Mental health

FSHS provides preventive mental health care, counseling, mental health examinations, and psychotherapy. The staff includes psychologists and psychiatrists and the consultation is free of charge.

Further information

Please see www.yths.fi/en/internationalstudents for further information.

Municipal health centres

Public sector first-aid services are provided by municipal health centres. There are 12 health centres in Jyväskylä, four of which are located in the city centre area:

  • City Centre Health Centre, Tapionkatu 7, tel. +358 14 266 0120, Mon-Thu 8-16, Fri 9-16
  • Huhtasuo Health Centre, Nevakatu 1, tel +358 14 266 0121, Mon-Thu 8-16, Fri 9-16
  • Kuokkala Health Centre, Syöttäjänkatu 10, tel. +358 14 266 0122, Mon-Thu 8-16, Fri 9-16
  • Kyllö Health Centre, Keskussairaalantie 20, tel. +358 14 266 2011, Mon-Thu 8-16, Fri 9-16

You should use the services of the health centre of your area. The health centre of Keltinmäki, Kortepohja, Myllyjärvi and Roninmäki is the Kyllö Health Centre. Those living in Ristonmaa or Kuokkala should visit the Kuokkala Health Centre. A fee of € 20.60 is charged of each visit. If you come from outside the EU or EEA, the fees are higher and you must have insurance to cover the costs. Citizens of the EU or EEA should present their European Health Insurance Card when visiting a municipal health centre.

In case of emergency

If you become ill and need urgent medical attention when FSHS is closed (in the evenings and nights at 16-08 and during weekends), you should contact the Central Finland Central Hospital (Keski-Suomen keskussairaala). Call the on-call telephone health service before you come to the Central Hospital Emergency Clinic. Address: Keskussairaalantie 19, tel. 0100 84 884. In urgent cases, dial 112.

The Central Hospital charges an initial fee of € 41.20. There may also be an additional service fee, depending on the treatment. Citizens of the EU or EEA should present their European Health Insurance Card when visiting the Central Hospital.

Please note that non-permanent citizens, apart from the EU and EEA citizens and those who have domicile in Jyväskylä, must pay for all treatments themselves and claim for a refund from their insurance company. The hospital fees may run high if you are not a citizen of the EU or EEA or do not have domicile in Jyväskylä. Thus, if you come from a country outside the EU or EEA it is absolutely vital that you obtain private medical insurance to cover the costs.

Private clinics

There are two private medical clinics in Jyväskylä:

  • Terveystalo,Väinönkatu 9, tel. +358 30 6000, www.terveystalo.com, open Mon-Thu 7-20, Fri 7-18, Sat 10-16, Sun 10-14
  • Mehiläinen, Kauppakatu 35, tel. +358 10 414 00, www.mehilainen.fi, open Mon-Thu 7-20, Fri 7-17, Sat 10-13
  • Pihlajalinna, Cygnaeuksenkatu 8, tel. 010 312 118, www.pihlajalinna.fi, Mon-Thu 8-19, Fri 8-16, Sat 10-13

Medical insurance

It is important to know that at municipal health centres or at city hospitals the cost for treatment may total several thousands of euros. Therefore you are strongly advised to take out insurance before your arrival:

  • Students from countries within the European Union should have the European Health Insurance Card with them.
  • Students from outside the EU or EEA should take private medical insurance against possible illnesses or accidents.

Please check your insurance coverage from your insurance company.

Pharmacies

Pharmacies are usually open until 17.00 or 18.00. The University Pharmacy (Yliopiston apteekki) at Kauppakatu 39 (tel. +358 300 20200) is an exception - it is open every day 7.00-23.00.

Please note that you are allowed to bring a maximum of one year’s use of legally acquired prescribed and self-cure medicine from a EU and EEA country and a maximum of three month’s use of legally acquired prescribed and self-cure medicine from a non-EU and non-EEA country. You must be able to prove with a doctor’s prescription or a medical certificate that the prescribed medicine is intended for your own use. Note also, that a medicine you use may not be available in Finland and that it is strictly forbidden to send medicines to Finland by mail! For more information, please see www.tulli.fi.